It’s as easy as that!
With our IVR (Interactive Voice Response) you no longer have to wait in the queue to speak to an operator. You can now order your car to your desired pick up point by selecting the number on your keypad. Once you have ordered your car, you can call back and see the progress of your driver as the IVR system pin points the driver via GPS and gives the exact location of the driver and an Estimated Time of Arrival. In the event where the driver has been unable to find you, when you call back IVR will advise you to book again as the driver was unsuccessful in collecting you. IVR is only available to existing customers, as it requires your previous pick-up history to book your journey.